Contact Us

Need assistance with an order?

You can reply directly to your order email for order assistance, or reach out to support@thepencat.com (make sure to include your order number and purchase information). 

Have a specific pen, paper, or product you need to get your hands on?

We're still actively building out our inventory, and if you're a customer interested in particular products, we are happy to offer custom ordering where possible. Please reach out to us here via the below form or at support@thepencat.com to let us know what you need and we'll be happy to assist. 

Have a question about a product?

Not sure if a particular converter matches with a particular pen? Unsure if the ink cartridge you're looking at will work with your particular fountain pen? Feel free to reach out to use via the form below or at support@thepencat.com! We'll get back to you within 1 business day. 

Have customer feedback?
We're interested in that too! Please let us know what we can do for you.